Privacy Policy

Introduction

At KinVisuals.com, we are committed to protecting your privacy and ensuring the security of your family's personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

By using KinVisuals.com, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

Information We Collect

Personal Information

• Account information (name, email address, password)
• Family member data (names, dates, photos, biographies)
• Payment information (processed securely through Stripe)
• Profile information and preferences

Usage Data

• Device information (browser type, operating system)
• IP address and location data
• Usage patterns and interactions with our service
• Cookies and similar tracking technologies

How We Use Your Information

• To provide, maintain, and improve our service
• To process your payments and manage your subscription
• To send you important updates and notifications
• To respond to your inquiries and provide customer support
• To detect, prevent, and address technical issues
• To comply with legal obligations

We do not sell your personal information to third parties. Your family data remains private and is only accessible to you and those you explicitly invite.

Data Security

We implement industry-standard security measures to protect your data:

• End-to-end encryption for data in transit (SSL/TLS)
• Encryption at rest for stored data
• Secure authentication using Clerk
• Regular security audits and updates
• Access controls and authentication requirements

While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards.

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Export: Export your family tree data in standard formats
• Objection: Object to certain processing activities
• Portability: Receive your data in a portable format

To exercise these rights, please contact us at privacy@ancestryvault.com.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

GDPR Compliance

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• Right to be informed about data collection
• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision-making

Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us: